Review of Eligibility Determinations and Issued Benefit Amounts 448-01-55

Case File Review 448-01-55-05

(Revised 12/1/12 ML #3352)   

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Reviewing case files is a way for county and state staff to determine the accuracy of eligibility determinations. In addition, case file reviews can:

 

  1. Improve the quality of services to applicants and recipients.

 

  1. Result in early detection of potential errors.

 

  1. Improve payment accuracy and program integrity.

 

  1. Provide consistency in interpreting and applying policies.

 

  1. Provide opportunities for program improvements.

 

  1. Recognize good work.

 

SNAP mandates case file reviews as a tool for ensuring payment accuracy. Each county is required to review one active case and one negative action for each SNAP worker each month. Reviews are to be submitted via email or regular mail to the State Office. Reviews are recorded based on the CASE REVIEW DATE.

 

Other programs recommend periodic case file reviews. Cases for review should be randomly selected. When completing the review, the following forms are available: